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FAQ - Serial #
If our FAQ section does not solve your technical issues, please feel free to contact us at ame@ame-group.com and we will get back to you as soon as we can.
- I was unable to download
the programs from the disc b/c there was no serial number
written in the accompanied booklet.
- One of the programs on the
"bundled" software discs asks for a serial number. When
I input the serial number, the computer tells me it is an
invalid number. Any thoughts on that?
- I can't install Live Suite using the Serial Number provided by the package, any thoughts on that?
-
You should be able you find the license serial number inside the quick reference guide. If not, please mail us at ame@ame-group.com.
- One
of the programs on the "bundled" software discs asks for a serial
number. When I input the serial number, the computer tells me it
is an invalid number. Any thoughts on that?
Regarding your getting an invalid message when you try to install the "bundled" software, there might be a conflict between the software and your anti-virus software. Simply disable or close your anti-virus software, and try to install the "bundled" software for the camera, and this problem should be solved.
- I can't install Live Suite using the Serial Number provided by the package, any thoughts on that?
Please note the last 6 digits of the Serial Number of Live Suite. If the number is greater than 100000, then you will not be able to install Live Suite. You should change LE001-10-K1XXXXX to LE001-10-K0XXXXX. For example, if your serial number is LE001-10-K102406, then you should change it to LE001-10-K002406. We are sorry for the inconvenience that we caused you.
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SUPPORT
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| • Download |
| • FAQ - Cameras |
| • FAQ - Grabbers |
| • FAQ - Serial # |
| • FAQ - General |
AME Optimedia Technology Co.,
Ltd.
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Hsi-Chih, Taipei Hsien, Taiwan, R.O.C.
Tel: +886-2-2698-1966 Fax: +886-2-2698-1889
E-mail: ame@ame-group.com
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